This is the second case that I have purchased from Engraver’s Dungeon. The first one I bought through Amazon for my note 9. I was impressed with the level of detail and care that was put into creating that case. This time I decided to go directly through their website to order a case for my iPhone 13. I made a mistake in ordering and emailed them, I heard back from them that day and we got it sorted out. It did take a while to get my case (shipping from Spain to the US being what it is), but once I got it, I knew it was worth the wait. Not only does this case look incredible, it also feels amazing in the hand. I was extremely concerned that a case would change the way my phone felt in hand, but if anything this case makes it better. Engravers Dungeon, you have a customer for life.